Lawn Phone Privacy Policy

Privacy Policy and Terms Of Service for Lawn Phone, LLC

Privacy Policy

Effective Date: 11/25/2024
Last Updated: 11/25/2024

Lawn Phone, LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our website and services, you agree to the practices described in this policy.

  1. Identification of the Service Provider

This Privacy Policy applies to Lawn Phone, LLC, a hosted PBX service provider. For any inquiries, you can contact us at:
Email: SMSSupport@lawnphone.com
Phone: 208-881-4040
Mailing Address: 2452 E 26th N, Idaho Falls, ID 83401

  1. Types of Information Collected

We collect the following types of personal information:

Information You Provide:

  • Name
  • Address
  • Email address
  • Phone number
  • Other information submitted via forms on our website

Automatically Collected Information:

  • Usage details
  • IP address
  • Browser type and operating system
  • Cookies and web beacons
  1. Purpose of Data Collection

We collect personal information for the following purposes:

  • To provide and improve our services
  • To process transactions and service requests
  • To communicate with you, including for marketing purposes
  • To respond to inquiries and provide customer support
  1. Data Usage

We use your information to:

  • Fulfill service requests and improve our offerings
  • Personalize marketing communications
  • Analyze website usage and improve user experience

We may share your information with trusted third-party service providers to assist with marketing, messaging services, and other operational support. These providers are obligated to maintain the confidentiality of your information.

  1. Consumer Consent

By providing your information, you consent to its collection and use as outlined in this policy. You may withdraw your consent at any time by contacting us at SMSSupport@lawnphone.com. Please note that withdrawing consent may limit your ability to access certain services.

  1. Data Security

We implement appropriate physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission or storage is 100% secure.

  1. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

  1. Rights of Consumers

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your data
  • Request deletion of your data

To exercise these rights, please contact us at SMSSupport@lawnphone.com.

  1. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

  1. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: SMSSupport@lawnphone.com
Phone: 208-881-4040
Mailing Address: 2452 E 26th N, Idaho Falls, ID 83401

  1. SMS Privacy
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
  • We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
  • We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and other vendors assisting with text message delivery.

Thank you for trusting Lawn Phone, LLC with your personal information.

Terms of Service for SMS Messaging

Effective Date: 11/25/2024
Last Updated: 11/25/2024

Thank you for choosing Lawn Phone, LLC (“we,” “us,” or “our”) SMS messaging services. By opting in to receive SMS messages from Lawn Phone, LLC, you agree to the following terms and conditions. Please read them carefully.

  1. Service Description

Our SMS messaging service provides updates, notifications, promotions, and other information related to Lawn Phone, LLC and our services. Message frequency varies depending on your interactions and preferences.

  1. Opt-In and Consent

By providing your phone number and consenting to receive SMS messages, you confirm that:

  • You are the owner or authorized user of the phone number provided.
  • You agree to receive SMS messages from Lawn Phone, LLC, including automated messages.

To subscribe, you may opt in via our website, service forms, or by sending a message to our designated number.

  1. Opt-Out Instructions

To stop receiving SMS messages from Lawn Phone, LLC:

  • Reply STOP to any SMS message from us.

You will receive a confirmation message:
“Lawn Phone, LLC: You have successfully been unsubscribed from Lawn Phone, LLC, you will not receive any more messages from this number. Reply START to re-subscribe.”

To resume receiving messages, reply START to any message from us.

You will receive a confirmation message:
“Lawn Phone, LLC: You have successfully been re-subscribed for SMS messages from Lawn Phone, LLC at this number. Reply STOP to unsubscribe. Reply HELP for help. Msg & Data Rates May Apply. Message frequency varies.”

  1. Customer Support

For SMS support, please reach out to us via:

  1. Message and Data Rates

Standard message and data rates may apply. Check with your mobile carrier for details regarding your plan. Message frequency varies based on your interaction with Lawn Phone, LLC.

  1. Responses to Customer-Initiated SMS

If you send us an SMS message, we may respond with relevant information or follow-up messages based on your inquiry or request. This includes:

  • Responses to customer questions or service requests.
  • Follow-up messages related to your interaction with our business.

By initiating a message, you agree to receive replies and follow-ups from us.

  1. Privacy

Your privacy is important to us. For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy above.

  1. Terms of Use

By using our SMS messaging services, you agree that:

  • You will not use this service for unlawful purposes.
  • You will not send harmful or malicious messages to our numbers.

We reserve the right to suspend or terminate SMS services for violations of these terms.

  1. Service Availability

SMS messaging is provided on an as-is basis and may not be available at all times. We are not responsible for delayed or undelivered messages due to carrier or technical issues.

  1. Changes to Terms

We reserve the right to update these terms at any time. Any changes will be posted on our website with the updated effective date.

Thank you for connecting with Lawn Phone, LLC using SMS Messaging Services!

 

Ready to grow?

Sign Up